Return Policy

RetroWhims Floristry

Crafting uniquely individual botanical artistry

Effective Date: March 2026  |  www.RetroWhims.com  |  hello@retrowhims.com

Returns, Refunds & Cancellations

Perishable & Custom Items

Due to the perishable and handcrafted nature of our floral products, all sales are generally final. We are unable to accept returns on fresh floral arrangements, dried botanicals, or custom-made items.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at hello@retrowhims.com with a description and photos. We will work with you in good faith to resolve the issue, which may include a replacement, store credit, or refund at our discretion.

Order Cancellations

Online shop orders may be cancelled for a full refund if the request is made before the order has been prepared or shipped. Once an order is in preparation, cancellations may not be possible. Please contact us as soon as possible at hello@retrowhims.com if you need to cancel.